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What is very strange is that it occasionally works. I have tried the old receiver, the old receiver updated and with Citrix Workspace and I get an issue on each. I completely uninstall all the Citrix programs and then I install the programs.
What's interesting is that I sometimes get everything working after a re-install but then when I reboot my laptop it then starts crashing again. I've had some experts look into this and they can't figure it out and so I am borrowing a friends laptop to work. My laptop is new and it'd be a real shame to have to invest in a new one but I simply can't figure this one out.
Just to note if relevant on the laptop I have this working on I am running the same Receiver equivalents but with the following additions;.
Just to be clear, the crashes occur on the Virtual Desktop, not your laptop? What versions of the Citrix products are you running? What specifically crashes, the OS or individual apps? Unfortunately I can't tell what versions the company I work for are currently running I will ask the IT dept, it is a large company and there's a lot of users and I think it is only myself having this issue.
I'm not logged off the Citrix Gateway. I restarted my laptop yesterday and it is now back working although it seems inevitable this has been happening for a number of weeks that it will happen again.
Not sure if it could be something conflicting on my laptop Your complaint is still a bit confusing. You say it crashes but you when you reconnect, the remote system apparently has not 'crashed' or rebooted? Are we correct to assume that's what happening is that your connection to the remote system is where the 'crash' occurs? If Receiver is simply disconnecting from the remote system and shutting down, it certainly appears as though the problem is with that workstation and nothing to do with the remote system and infrastructure.
On my personal laptop I browse to my companies to log into their Virtual Workplace via Citrix Receiver. I am then given a choice of desktops. I then click on one and then that desktop environment loads in a new window. May issue occurs after a few seconds or when I try to do an action. I am therefore then back to my web browser with the available laptops. If I again click on the same one as before it again opens a new window for that virtual desktop and picks up where my last session was up to when it crashed.
The last few days it has again been working fine even when I have restarted my laptop each day. However today it has started to "crash" again. I restarted the laptop again and it crashed out again at the same point after a few seconds. I restarted a third time and left it time for everything to boot up on my laptop and it crashed again. However this time I left it 5 or so minutes after the failure and came back to it, I clicked on the same desktop and it loaded and seems to be working I have just gone back to the session and clicked on something and it has crashed again.
I can't think of anything else running that could possibly be causing any conflict. A freeze while in a session Is typically indicative of a network disconnect. I think I would start troubleshooting by testing with another device to see if the problem persists. You may also want to test your laptop from a different location to prove that the problem is not specific to your local network.
If your Citrix infrastructure is behind a Netscaler, if that netscaler is being used beyond its licensed limit, it will start dropping packets and cause similar behavior.
That's a fairly rare occurrence as I think most businesses will purchase adequate license levels, but it's worth mentioning.
I have run speed tests on my own network when it crashes and have seen normal speeds. I have taken my laptop from my home to my place of work and have seen disconnections there. I have had my friends laptop running a virtual desktop whilst on my laptop has been having the disconnections on a separate virtual desktop. It has therefore only ever failed on my laptop and has done so in different connections.
I do get a question regarding using nglauncher press yes to run-get asked on mine and my friends laptop when I successfully initially login which suggests a netscaler. I will mention it to my desktop support. I'll also dig out the necessary cable to go for a wired connection. There are a few diagnostic tools you can run, but you really need some details about the infrastructure to use these.
From your description, it certainly appears that the problem is with your laptop specifically. I'd suggest you contact your internal Citrix support team to help troubleshoot as there really isn't anything I can offer short of wiping the laptop and reinstalling everything. Citrix Workspace app for Linux. Citrix Workspace app for Mac.
Citrix Workspace app for Microsoft Teams. Citrix Workspace app for Windows. Citrix Workspace app for Windows Store. Citrix Workspace browser extension. App Protection. Contextual App Protection for Workspace. Contextual App Protection for StoreFront. App Protection for hybrid launch for Workspace.
App Protection for hybrid launch for StoreFront. Citrix Enterprise Browser. Citrix Workspace release timelines. Citrix Workspace app feature matrix. Document History. Aviso legal. Este texto foi traduzido automaticamente. Este artigo foi traduzido automaticamente. When powered by Citrix Workspace services, the new Citrix Workspace app gives users instant access to all their SaaS and web apps, their files and mobile apps, and their virtual apps and desktops from an easy-to-use, all-in-one interface.
Citrix Workspace app is a single point of entry to all workspace services for users. Users get seamless and secure access to all the apps that they need to stay productive, including features such as embedded browsing and single sign-on.
With this integration, all your data is accessible within Citrix Workspace app. The ability to upload and download files and even open files within Citrix Workspace app are now integrated into one application. Citrix Workspace app is enhanced to deliver more capabilities regarding data loss prevention, secure access to SaaS apps, secure internet browsing capabilities, advanced search, and more. For information about the features available in Citrix Workspace app, see Citrix Workspace app feature matrix.
The Citrix Workspace apps are adapted for use in languages other than English. This section lists the supported languages in the latest release of Citrix Workspace apps. The following table lists the languages supported for the Citrix Workspace app on various operating systems or platforms.
An X indicates that the app is available in that particular language. This article discusses feature flag management and the various Citrix Workspace apps that support feature flags. If an issue occurs with Citrix Workspace app in production, we can disable an affected feature dynamically in Citrix Workspace app even after the feature is shipped.
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